We offer a wide range of premium home appliances including air conditioners, air coolers, air fryers, dehumidifiers, fans, portable heaters, office chairs, folding chairs, ottomans, whiteboards and much more. Browse our full range at nyxi.co.uk/collections

Yes! Every Nyxi product comes with a 12-month manufacturer's warranty from the date of purchase. Simply register your warranty at nyxi.co.uk/pages/warranty-registration and our team will have you covered.

Registering your warranty takes less than 2 minutes. Visit nyxi.co.uk/pages/warranty-registration, fill in your details and our team will confirm your registration within 24 hours.

Yes! We offer free standard delivery on every UK order , no minimum spend, no hidden fees. If you order before 3pm, your order will be dispatched the same day. Standard delivery takes 2-3 working days.

Standard delivery takes 2-3 working days and is completely free. Need it faster? Choose our Next Day Delivery option at checkout for just £4.99. Orders placed before 3pm are dispatched the same day.

Once your order is dispatched you will receive a tracking email with a link to follow your delivery in real time. If you haven't received your tracking details within 24 hours please contact us at help@nyxi.co.uk.

We deliver to every address across the UK at no extra charge. Please note that next day delivery may not always be available in very remote areas, but standard free delivery is always available.

We offer a 30-day hassle-free return policy ,no questions asked. If you're not completely happy with your purchase simply contact us at help@nyxi.co.uk within 30 days of receiving your order

We process orders quickly so please contact us as soon as possible at help@nyxi.co.uk or call 020 3878 3628. If your order hasn't been dispatched yet we'll do our best to make changes. Once dispatched our standard returns process applies.

We're so sorry if your item arrived damaged! Please take photos of the damage and contact us within 48 hours of delivery at help@nyxi.co.uk. We'll arrange a free replacement or full refund as quickly as possible — no hassle, no delays.

Yes! We offer volume discounts of up to 30% off for bulk and trade orders. We also provide a dedicated account manager, priority dispatch, free delivery, and invoice & PO payment options. Contact us at help@nyxi.co.uk or visit our Bulk Orders page for more information.

Our friendly UK support team is available Monday to Friday, 9am–6pm.
📧 Email: help@nyxi.co.uk
📞 Phone: 020 3878 3628
We aim to respond to all enquiries within 24 hours.

Yes! If you need spare parts for your Nyxi product please visit our Spare Parts Request page or contact us at help@nyxi.co.uk and our team will help you find the right part.