Free UK Standard Delivery on all orders!
If you order before 1pm, your order will be dispatched the same day. We use a variety of couriers depending on the size, value and destination of your order including Royal Mail, myHermes, Yodel, DPD and Parcelforce.
We will continue to accept orders on the website throughout any long holiday period such as Christmas, New Year, Long Bank Holidays. Your orders will be picked, packed and ready for and will be dispatch the next working day after holiday season.
Our standard delivery orders will normally get delivered in 2-3 working days. However, you have the option to have your ordered deliverd to you the next day by choosing our next day delivery option in checkout.
All UK orders, Standard Delivery (2-3 Working Days): Free
All UK Next Day Delivery: £3.99
Do I have to pay additional delivery costs because I live in a remote location?
We do not charge extra for delivery, no matter where you live in the UK, although express shipping is not always available to remote areas. Some shipments may be delayed by circumstances beyond our control, such as weather, traffic or other factors. In those cases, we always aim to minimise inconvenience and keep you informed.
Nyxi does not accept or ship to any country outside of the United Kingdom.
Any item found to be damaged or faulty when received must be returned to us WITHIN 14 DAYS of receipt. You will have received a pre-paid postage label on your receipt please use this when returning goods.
Non-Faulty or wrongly ordered Goods: We accept the return of goods that were wrongly ordered for exchange/refund, these items must be returned to us in the original packing and in a saleable condition WITHIN 14 DAYS of receipt. A Postage and restocking fee will be charged for any unwanted or wrongly ordered items.
You can cancel your order on the same day before 12pm. Otherwise we may dispatch you order. In case if you are unable to inform us on time and the order is already dispatched, the only way to cancel your order is to wait until you receive the items and then sending them back to us to get the refund for the total amount of product/s. Postage cost will be deducted.
Unit 24, Vale Industrial Estate
Customer Services: 020 3878 3628
Our customer services team are available Monday to Friday 9:00am - 6:00pm.
Enquiries and quotations: firstname.lastname@example.org
If you have any questions, or need a quote for any of our products, please feel free to drop us a line. We will get back to you within 24 hours.
Or, Simply fill out below Contact Us form: